Returns & Exchanges at Shop Aiti
We want you to love your new style, but if you're not completely satisfied, we offer a 30-day hassle-free return policy for all unworn apparel with original tags attached. Simply initiate your request through our online portal to receive a prepaid shipping label.
Initiate Your Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack your items in their original packaging, ensuring all fashion tags and hygiene seals are intact.
Label and Ship
Print the prepaid shipping label provided and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing